Subscription Terms

Through use of the Site or Services, we offer a variety of subscriptions, (each a “Subscription”).  Please review these DNA Diet Plan Subscription Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Subscription you may purchase, including renewal and cancellation terms. Capitalized terms used in these Renewal and Cancellation Terms if not defined here are as defined in the Digital Wellness US LLC Terms https://www.dnadietplan.com/us/terms-and-conditions/)

By purchasing a Subscription, you agree to the terms below, as well as our Terms https://www.dnadietplan.com/us/terms-and-conditions/ and our Privacy Statement https://www.dnadietplan.com/us/privacy-policy/ (which describes how we collect, use and disclose your data and your consent to such collection, use, and disclosure) and are both incorporated into and are a part of these Subscription Terms.

SUBSCRIPTIONS

There are various payment and subscription options available for using the Services. These options can be found in the individual Services and may change from time to time. Once you register for a free trial or your initial payment is processed, your subscription has begun.

1. Automatic Renewals of Subscriptions.

Subscriptions are continuous and automatically renew, unless you cancel or we terminate your account. 

This means that once you sign up for a free trial or become a subscribing member, your subscription will automatically renew based on the subscription program you chose (e.g. semi-annually, monthly, etc.). You will be charged the rate stated at the time of purchase (plus applicable taxes, such as value added tax when the stated rate doesn’t include VAT) at the beginning of each billing term of your subscription via the billing method you have provided to us. Please ensure that your billing information is correct to prevent your subscription from lapsing. By purchasing a Subscription, you agree to the foregoing subscription charges being charged to the card on file on a recurring basis (e.g. semi-annually, monthly, etc.) until you cancel the Subscription pursuant to Section 2 of these Subscription Terms.

Prices and terms for subscriptions may change at any time. The price and terms in place when you made your initial purchase or when your subscription last renewed will stay in effect for the duration of that subscription period, but new prices and terms may apply to renewals or new subscriptions. Digital Wellness will give you reasonable notice of any change in price or terms before they go into effect. If you do not want to renew your subscription under these new prices or terms, you may cancel your subscription as described below.

2. Cancellations and Refunds.

You may cancel at any time, subject to the time frames below.

  • We do not place “holds” on Subscriptions.
  • There are no cancellation fees.
  • All subscriptions are subject to a 5 day cooling off period from the order date. You can cancel for any reason during the cooling off period.
  • You may cancel your subscription by contacting us [email protected] and following the instructions given.
  • All refunds will be credited to the billing method associated with your account.

Unless otherwise stated in the terms of your subscription, the following terms will apply:

Free Trials:

Some of the Services allow you to register for a free trial so you can try the Services before starting a paid subscription. If you register for a free trial, you may cancel at any time during the free trial period and incur no charge. If you do not cancel during the free trial period, your paid subscription will start once your free trial period ends.

“Paid Weekly” Subscriptions:

The “Paid Weekly” subscriptions have a minimum 12-week commitment. When subscribing to a 12-week plan that is billed weekly, if cancelled during the 5-day cooling off period, you will receive a full refund.

Outside of the 5-day cooling off period, the 12-week subscriptions that are billed on a weekly basis may be cancelled at any time prior to two business days before your automatic renewal date but are not eligible for a refund. If you cancel your weekly subscription, you will retain access to your Services for the remainder of the 12-week period.

If you do not cancel your subscription prior to two days before your renewal date, we will automatically renew your subscription for one more month charged at the monthly rate.

“Paid Monthly” Subscriptions:

The “Paid Monthly” subscriptions have a minimum 12-week commitment. When subscribing to a 12-week plan that is billed monthly, if cancelled during the 5-day cooling off period, you will receive a full refund.

Outside of the 5-day cooling off period, the 12-week subscriptions that are billed on a monthly basis may be cancelled at any time prior to two business days before your automatic renewal date but are not eligible for a refund. If you cancel your monthly subscription, you will retain access to your Services for the remainder of the 12-week period.

If you do not cancel your subscription prior to two days before your renewal date, we will automatically renew your subscription for one more month.

Subscriptions Longer than a Month:

Subscriptions longer than one month may be cancelled during the first 5 days for a full refund.

If this subscription begins with a free trial, the 30 day period begins after the free trial ends.

If you cancel this type of subscription after the first 5 days, you will not receive a refund, but you will retain access to the relevant Services for the remainder of your subscription period, after which your subscription will be cancelled.

If you do not cancel your subscription within your subscription period, we will renew your subscription for an additional term equivalent in length to your current subscription. Refunds are not based on account usage.

3. Payment Fails.

If you have committed to a subscription that is paid periodically e.g. a 12-week subscription paid weekly and your payment fails you are still liable for the remainder of the subscription payment. Digital Wellness reserve the right to collect payment for the amount outstanding.

Your account will be suspended after 7 days if the payment has not cleared. After 21 days, the account will be closed.

Shipping, Taxes and Fees: You will be responsible for all taxes and fees charged by other companies such as shipping, mobile carrier fees, data plan charges, overdraft fees, credit card fees, and foreign transaction fees.  Sales tax will be determined by the shipping address of the order and will automatically be added to your order in accordance with the current tax rate at time of charge. We do not collect sales tax in all states, only those where we are required to do so, or become required to do so by law in the future.

Data Transfers.   As stated in our Privacy Statement https://www.dnadietplan.com/us/privacy-policy/ we may transfer your billing information to our third-party payment processors, other service providers, and certain trusted third parties.

Questions? If you have any questions, please contact us at: [email protected]

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